PRIVACY POLICY

 
*last updated on August 16th 2024
 

CoachSté.com (“We” or “Us”) respects and values your privacy and is committed to protecting it through compliance with this policy.
 

This policy describes the types of information We may collect from you or that you may provide when you visit the website https://www.coachste.com/ (our “Website”). This policy also describes our practices for collecting, using, protecting, and disclosing that information.
 

Specifically, this policy applies to information we collect:
•    On our Website;
•    From our running coaches; and
•    In email, text, and other electronic messages between you and this Website.
 

Please read this policy carefully to understand our policies and practices. If you do not agree with our policies and practices, you have the choice not to use our Website. However, by accessing or using this Website, you agree to this privacy policy and its terms.
Information We Collect and How We Collect It
 

We collect information from and about users of our Website, including:
•    Personally identifiable information, such as your name, email address, and telephone number;
•    Records and copies of any correspondence if you contact us;
•    Details of transactions and orders you carry out through our Website; and
•    Details of your visits to our Website, including, but not limited to, traffic data, location data, your IP address, browser type, and automatically recorded times and dates.
 

We collect information:
•    Directly from our users when they provide it to us by:
•    Filling out forms at the time of purchasing a package; 
•    Subscribing to our online newsletter and/or joining our mailing list (if any); and 
•    Through responses to surveys that we might ask our Website users to complete for research purposes;
•    Through reports of any problems with our Website;
•    When our users enter contests or promotions that We sponsor; and
•    Automatically, as our users navigate through and interact with our Website using technologies such as cookies (or browser cookies). *
 

* A cookie, or browser cookie, is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies through the appropriate setting on your computer. However, then you may be unable to access certain parts of our Website. 

Third-Party Information Collection 
Generally, we do not process or hold your Information but instead we use third-party processors to process your data. In order to carry out our business, it is necessary for us to transmit certain information to third parties. For instance, when you purchase a Service from our Website, your payment information is transmitted to and collected by a third-party payment processor. For a full list of third-party applications we use, please contact us at info@coachste.com
In some instances, however, we may process your information internally. When you agree to be bound by our Privacy Policy, you consent to our processing of your information for such purposes to carry out our business interests.

Use of Cookies and Other Tracking Technologies
Some content or applications on the Website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information. They may also collection information, including personal information, about your online activities over time and across different websites and other online services. These third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Importantly, we do not control these third parties’ tracking technologies or how any information, including personal and billing information, may be used. If you have any questions about an advertisement or other targeted content, please contact the responsible provider directly.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personally identifiable information, to:
•    Present our Website and its contents to you;
•    Provide you with information, products, or services including the services listed on our Website through various means of communication, including email, text or third-party applications;
•    Improve our services, marketing and promotional effort or troubleshoot issues on our Website;
•    Carry out our obligations and enforce our rights arising from any contracts entered into with you, including for billing and collection; and
•    Notify you about changes to our Website or any products or services we offer or provide through it.
 

You may send us an email at info@coachste.com to request access to, correct, or delete any personal information that you have provided to us.
 

Disclosure of Your Information
We may disclose personal information that we collect or that you provide to third parties:
•    To fulfill the purpose for which you provide it;
•    For the purposes of delivering our services to you;
•    Promoting and marketing the Website and our services
•    To comply with any court order, law, or legal process; and
•    To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
 

Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you. We ask you to not share your password with anyone. Please be careful about giving out information in public areas of our Website. This information may be viewed by any user of our Website.

Children Under the Age of Thirteen (13)
Our Website is not directed at children under the age of 13 and We do not knowingly collect personal information from children under 13. If We learn that We have collected or received information from a child under 13 without verification of parental consent, We will delete that information.
 

No one under 13 may provide any information to the Website. So, if you are under 13, please do not register or provide any information on this Website or through any of its features. This includes your name, address, telephone number, email, or any other username.
 

If you believe We might have any information from or about a child under 13, please contact info@coachste.com

 

YOUR RIGHTS
We respect your rights to your personal information and data. You have the right to access, correct, request restriction or deletion of your information, or request how we use your personal information and data collected, as required by applicable law. We reserve the right to first request you provide us with evidence verifying your identity before we take any action. 
 

After we verify your identity, you have the right to:
•    Update or change any information you have provided to us. To update or delete Your information, please contact us at info@coachste.com 
•    Request that we confirm what data we hold about you, and for what purposes. 
•    Change your consent to our use of your information. In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our Website;
•    Request that we delete all data that we hold about you, and we must delete such data without undue delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in a termination of your account with us and you may have limited or no use of our website;
•    Opt out of receiving future email correspondence from us by checking the appropriate box or following the appropriate instructions.    
If you wish to have any third-parties, including those to whom we’ve transmitted your information, delete your information, you will need to contact those third-parties directly to do so. Upon request, we will provide a list of all third parties to whom we have transmitted your information.
 

Changes to Our Privacy Policy
It is our policy to post any changes We make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. Your continued use of this Website after we make any changes will indicate acceptance of those changes. Please check the policy periodically for updates. However, if we make material changes to how we treat our users’ personal information, we will notify you by email or through a notice on our Website.
 

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, please contact us at info@coachste.com